Cure Brain Cancer Foundation respects your right to privacy and this policy sets out how we collect and treat your personal information.
1. We respect your privacy
2. What personal information we collect
3. Health information and other sensitive information
4. Use of your personal information
5. How we collect your personal information
6. Your personal stories
7. Direct marketing
8.1 Using our website
8.2 Interacting on our social media platforms
8.4 Google Analytics
8.5 Third Party websites
9. Your online donations and transactions
10. Access to information
12. Questions/further information
“Personal information” is information that can identify you.
This policy is designed to help you better understand the following:
- the personal information we collect and how it is collected
- how and why we maintain and use your personal information
- how we disclose, store and dispose of personal information
- how you can access and correct your personal information and
- how you may contact us about privacy complaint resolution.
The type of personal information we collect from you may include:
- name, address, phone, email, date of birth and other contact information
- information from enquiries, orders or donations you have made
- financial details to process donations or merchandise.
Cure Brain Cancer Foundation only collects personal information that is reasonably necessary for our work and to ensure we comply with all privacy legislation.
In order to tailor our communications with you and to continuously improve our relationship with you (including event registration and supporter information), we may also ask you to provide us with additional information, including your connection to brain cancer, your reason for supporting etc.
In the event that we collect your personal information from a third party (i.e., registering for the City2Surf), opted in by you, we will notify you of that fact.
From time to time, Cure Brain Cancer Foundation may request certain sensitive information about your history with, or relationship to brain cancer, including medical information, or if you are participating in a specific health program or research study.
If you choose to provide Cure Brain Cancer Foundation with health and sensitive information -- for example by mentioning you're impacted by brain cancer when leaving a comment on social media, submitting a story through our websites, sending an email, or completing a survey -- we may store, use that information to respond to your message, and/or help us get you the information or services you requested.
Cure Brain Cancer Foundation will use your personal information to facilitate our relationship with you, such as (but limited to), processing your donations and application to fundraise on our behalf, providing tax receipts, updating your details, to communicate with you on a regular basis, seeking your ongoing support, providing you with updates on our research and how your support is helping, or to comply with legislative and regulatory requirements.
We do not provide your information to third parties. We never rent, sell, lend or give away your personal information. In some instances, personal information is supplied to, or collected by contractors who perform tasks on our behalf. These are companies like database contractors, website partners, research agencies, teleservice bureaus, and mailing houses which send out our appeal letters. All contractors are required to sign a strict privacy, non-disclosure and security agreement.
Cure Brain Cancer Foundation collects personal information from you in a variety of ways, including when you attend our events, use our websites, interact with us on social platforms, third party websites, phone us, write to us, email us or visit us in person.
By submitting a story, photograph or video, you consent to its publication on our websites, social media platforms, and for related online and offline promotional uses. Cure Brain Cancer Foundation reserves the right to select those stories to be published.
Cure Brain Cancer Foundation reserves the right to modify or edit stories, however we will endeavour to contact you to seek final approval if significant changes are made to your original story. You may at any time contact us to remove or amend your story, and we will use our best efforts to do so within a reasonable time frame.
Cure Brain Cancer Foundation reserves to right to edit or delete submissions that, in our sole discretion, are deemed to be abusive, defamatory, obscene, in violation of copyright or trademark laws, or are otherwise unacceptable.
We may use your personal information, including your contact details, to provide you with information about Cure Brain Cancer Foundation’s offerings (including those of third parties) which we consider may be of interest to you.
You may opt out at any time by emailing firstname.lastname@example.org if you no longer wish to receive information through a particular channel (such as by email, telephone, SMS, or post).
When you visit our websites, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used to analyse how people use our site so we can improve our offerings.
Cure Brain Cancer Foundation classify Facebook, Instagram, Twitter, LinkedIn, Google+ and other social platforms as social media. When you interact with us via these channels, we may collect certain information from you, including your stories, comments, photographs or videos. We will use this information to analyse how people interact on social platforms so we can improve our offerings.
When you visit our websites, we may use an internet browser feature called a ‘cookie’. A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) the first time a computer visits a website which operates cookies. Cookies by themselves cannot be used to identify you personally: they only identify the computer used to visit our site.
You may set your web browser (Internet Explorer or Safari, Firefox or Chrome) to notify you of cookie placement requests or decline cookies completely. You can delete files that cookies; these files are stored as part of your Internet browser.
We use Google Analytics to inform and optimise content based on your past visits to our sites.
Google Analytics informs us of how visitors use our site based on their browsing habits, so that we can improve our site to make it easier to find information. Google also receives this information as you browse our site and other websites on the Google Display Network using Remarketing.
If you would like to opt¬-out of customised Google Display Network services and Google Analytics for Display Advertising you can use Ad Settings. You can also use the Google Analytics Opt-¬out Browser Add-on so you are not tracked into Google Analytics.
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you visiting those sites. Cure Brain Cancer Foundation recommends that individuals following links to other sites from our website, read the privacy statement of that site, to familiarise themselves with its privacy practices.
Cure Brain Cancer Foundation is committed to ensuring the security of your personal information. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
We will take all reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. When information is no longer needed we will destroy or de-identify it.
Cure Brain Cancer Foundation wants to ensure that all of our supporters can confidently financially transact with us. We have taken all reasonable measures to provide security to you in your dealings with us.
Our website software uses Secure Sockets Layer technology, also known as SSL, to ensure a safe, sound and secure experience on our website for registration, donation and credit card transactions. Transmitted data is ‘safe’ when you see a padlock or key icon in the address bar of your web browser. Secure web pages begin with ‘https://’ rather than ‘http://’.
We take credit card and personal information security seriously, maintaining the highest level of Payment Card Industry (PCI) Compliance – Level One.
You may request access to the personal information which we hold about you, and request its correction if you believe it to be incorrect. There are some circumstances where we can refuse to give access to Information, as per APP12.
Cure Brain Cancer Foundation will take all reasonable steps to ensure that the personal information we maintain is accurate, complete and up-to-date. If you believe any of your personal information held by Cure Brain Cancer Foundation is not accurate, please contact us on the details outlined at the bottom of this document.
For security reasons, any request for details of information held by Cure Brain Cancer Foundation should be made in writing. You may be asked to provide proof of identify.
Level 1, 351 Crown Street
Surry Hills NSW 2010
Telephone: 02 9550 5244
Fax: 02 9550 5655